Terms of Service

Effective Date: September 18, 2026

1. Service Description

PromptMeBot (“Service”), provided by Jun16 Dev Studio (“PromptMeBot”, “we”, “us”), is an informational notification service that alerts residents and drivers of scheduled street cleaning for designated blocks in the City and County of San Francisco. Reminders are dispatched via SMS text messages and/or email based on your chosen plan.

2. SMS Terms & Conditions (A2P 10DLC Disclosures)

When you opt in to receive text messages from PromptMeBot, the following terms apply:

  • Sender Identity: Messages are sent by PromptMeBot.
  • Message Cadence & Frequency: Message frequency varies depending on your subscribed street schedule. You may receive up to 2 alerts per scheduled cleaning event: an evening-before alert at 19:00 local time, and a morning-of reminder ~90 minutes prior to the sweep start. We strictly enforce quiet hours: no messages are initiated between 21:00 and 07:00 local time.
  • Rates: Standard message and data rates may apply depending on your mobile carrier plan.
  • Opt-Out: You may cancel the SMS service at any time. Text STOP to opt out at any time. Upon texting STOP, we will send a single confirmation message to confirm you have been unsubscribed, after which no further SMS messages will be sent to your number.
  • Customer Support / Help: For assistance, Text HELP for support or contact support@promptmebot.com.
  • Carrier Liability: Carriers (including, but not limited to, T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages.

3. Informational Aid Disclaimer (Sole Responsibility on Driver)

PromptMeBot is an informational notification aid only. While we strive for maximum accuracy by continuously syncing with official San Francisco municipal data, street cleaning schedules, holiday exemptions, construction suspensions, and parking regulations are subject to sudden change by local authorities (such as the San Francisco Municipal Transportation Agency and Department of Public Works).

Drivers remain solely responsible for observing posted physical street signage, curb colors, temporary tow-away signs, and all applicable parking laws. PromptMeBot does not guarantee parking availability, does not represent any municipal government agency, and assumes no liability for parking citations, fines, late fees, impoundment, or towing costs incurred by users under any circumstances.

4. Plans, Billing, and One-Click Cancellation

We provide two tiers of service:

  • Free Email Tier: Includes email notifications for 1 designated address with no payment required.
  • SMS Protection Tier: Available as an annual subscription ($29/year) or monthly subscription ($4.99/month), covering up to 2 protected San Francisco addresses with automated SMS text and email alerts.

One-Click Passwordless Cancellation: You can cancel your subscription at any time with zero friction. Every SMS alert and email includes a secure, one-click management link. You may also text STOP at any time to immediately end SMS alerts, or email support@promptmebot.com with your phone number.

Alert Guarantee: If you receive a street cleaning ticket on your subscribed block while our alerts failed to deliver as scheduled due to our system fault, contact support for an immediate one-click refund of your subscription fee.

5. Acceptable Use

You agree to provide accurate phone numbers and email addresses that you own or are lawfully authorized to use. You agree not to abuse, reverse-engineer, automatedly scrape, or overload the service infrastructure.

6. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of California and the United States, without giving effect to any principles of conflicts of law.

7. Contact Us

For questions, legal notices, or support, please reach out to:

PromptMeBot (Jun16 Dev Studio)
Email: support@promptmebot.com